Privacy policy

1. General provisions

1.1 This Privacy Policy sets out the principles governing the collection, processing, and storage of personal data. Personal data is collected, processed, and stored by the controller L&L Nordic OÜ (hereinafter referred to as the Data Controller).

1.2 For the purposes of this Privacy Policy, a data subject is a customer or other natural person whose personal data is processed by a Data Controller.

1.3. For the purposes of this Privacy Policy, a customer is anyone who purchases goods or services from the website of the Data Controller.

1.4 The Data Controller shall comply with the principles of data processing set out in the legislation, including processing personal data lawfully, fairly, and securely. The Data Controller is able to confirm that the personal data have been processed in accordance with the law.

2. Collection, processing, and storage of personal data

2.1 The personal data collected, processed, and stored by the Data Controller are collected electronically, mainly via the website and e-mail. 

2.2 By sharing your personal data, you grant the Data Controller the right to collect, organise, use, and manage the personal data that you share directly or indirectly with the Data Controller when purchasing goods or services from the website for the purposes specified in the Privacy Policy.

2.3 The data subject is responsible for the accuracy, correctness and completeness of the data he or she provides. Knowingly submitting false information will be considered a breach of the Privacy Policy. The data subject is obliged to inform the Data Controller without delay of any changes to the data provided.

2.4 The Data Controller shall not be liable for any damage caused by the submission of false data by the data subject to the data subject or third parties.

3. Processing of customers' personal data

3.1 The Data Controller may process the following personal data of the data subject:

3.1.1. First name and surname;

3.1.2. Date of birth;

3.1.3. Telephone number;

3.1.4. E-mail address;

3.1.5. Delivery address;

3.1.6. Current account number;

3.1.7. Payment card details;

3.2 In addition to the foregoing, the Data Controller is entitled to collect data about the customer that is available in public registers.

3.3 The legal basis for the processing of personal data is clauses 6 (1) a), b), c) and f) of the GDPR:

(a) the data subject has given his or her consent to the processing of his or her personal data for one or more specific purposes;

(b) processing of personal data is necessary for the performance of a contract concluded with the data subject or in order to take steps at the request of the data subject prior to entering into a contract;

(c) the processing is necessary for compliance with a legal obligation to which the controller is subject to;

(f) the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests override the interests of the data subject or the fundamental rights and freedoms for which the personal data must be protected, in particular where the data subject is a child.

3.4. Processing of personal data in accordance with the purpose of the processing:

3.4.1.Purpose of processing – security and safety
Maximum retention period of personal data – according to the time limits specified by law

3.4.2. Purpose of processing – order processing
Maximum retention period of personal data – 7 years

3.4.3. Purpose of processing – to ensure the functioning of the services of the online store
Maximum retention period of personal data – 7 years

3.4.4. Purpose of processing – customer management
Maximum retention period of personal data – 7 years

3.4.5. Purpose of the processing – financial activities, accounting
Maximum retention period of personal data – in accordance with the time limits specified by law

3.4.6. Purpose of processing – marketing
Maximum retention period of personal data – 7 years

3.5 The Data Controller has the right to share the personal data of the customer with third parties, such as authorised data controllers, accountants, transport and courier companies, companies providing transfer services, etc. The Data Controller is the controller of the personal data. The Data Controller transfers the personal data necessary for the execution of payments to the controller Montonio Finance UAB.

3.6 When processing and storing the personal data of the data subject, the Data Controller shall implement organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

3.7 The Data Controller shall store the data of the data subjects depending on the purpose of the processing, but not longer than for 7 years.

3.8. The data is stored on servers located in the European Union and operated by Zone Media OÜ.

4. Rights of the data subject

4.1 The data subject has the right of access to and inspection of his or her personal data.

4.2 The data subject has the right to receive information about the processing of his or her personal data.

4.3 The data subject has the right to complete or correct inaccurate data.

4.4 Where a Data Controller processes the personal data of a data subject on the basis of the data subject's consent, the data subject has the right to withdraw his or her consent at any time.

4.5. The data subject can exercise his or her rights by contacting the online store's customer support at info@locknlockshop.eu.

4.6 The data subject may lodge a complaint with the Data Protection Inspectorate in order to protect his or her rights.

5. Final provisions

5.1 These data protection terms and conditions have been drawn up in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC / EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia and the legislation of the Republic of Estonia and the European Union.

5.2 The Data Controller has the right to amend the data protection terms and conditions, in whole or in part, by informing the data subjects of the amendments via the website www.lumimo.eu.